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The seven protocols

We do not write a service-menu PDF. We run seven protocols on a fixed cycle. Each is named, scoped, and priced. Below: what each one actually covers.

How a quarterly visit runs

A standing operator walks twice in a year and gets four service visits. Each service visit is paced as follows: the technician arrives during the kitchen's pre-line slow window (typically 09:00–11:00 for lunch service operators, 14:00–16:00 for dinner-only operators); pulls the filters and bags them for soak; runs a low-pressure pre-rinse on the plenum; cleans the plenum to bare metal with a hot-water alkaline degreaser; cleans the vertical and horizontal duct via the access panels; cleans the exhaust fan housing on the roof; replaces filter gaskets where torn; rinses; photographs; reseats filters; runs the fan; takes a reading at the hood plane with a manometer; and stamps the record.

The whole sequence runs ninety minutes for a single-hood operator. Multi-hood operators are scheduled across two visits the same week, never one long visit.